Secure Server
All secure internet connections on Italy Ski Tours' websites are made via our own secure domain, italyskitours.com , which itself is secured with a Network Solutions Site Safe Certificate Your confidential personal and credit card data are protected from interception and tampering between your computer and ours by industry-standard, state-of-the-art Secure Sockets Layer (SSL) encryption technologies.
Italian Better Busines Bureau
Italy Europe Tours is a member of the Italian Better Business Bureau . We have agreed to meet the IBBB's program standards, including the principal of resolving customer disputes through the IBBB's dispute resolution processes, which have a proven consumer-friendly track record. The IBBB has an online system for checking the track record of its members.
Ski Tour Operator and Travel Agency License
Italy Europe Tours is a licensed Travel Agency in the State of Italy. Our Travel Agency/Tour Operator License number is 05/2001. You can check on our registration, and find out if there's any outstanding complaints about Italy Europe Tours_--or any other Italian travel agency--by calling the Province of Venice, tourism Department at +39-041-...........
Payments
For your protection, Italy Europe Tours verifies online credit card transactions utilizing the Veripay system. We also verify, via Veripay Payflow , that the billing address you give us matches that shown by your credit card company, and we normally mail travel documents ONLY to your billing address. During the entire confirmation process, your credit card information is protected by some of the strongest encryption techniques available, via Veripay Payflow and its links with your bank or credit card company.
Reservation Guarantee
We book your reservations through special discount contracts with a variety of airlines, hotels, car companies, and wholesalers. You can usually confirm your reservations directly with most of these companies by calling them and giving them your individual confirmation numbers, which you can find on your online itinerary, or by asking your Italy Europe Toursagent. You can then call the vendors DIRECTLY to confirm your reservations.
Block Space Bookings- Please note that some of our hotel reservations are booked through wholesalers who utilize a "block system" with some hotels. Although the reservations are confirmed and the space is reserved for you, the hotel does not learn the actual names of the guests until a few days before their arrival. In these cases, you cannot directly confirm your reservations except near your actual travel date. Once we book your reservations, you can confirm your airline reservations immediately by calling the airlines direct. For car reservations, you should have your reservation number immediately and you can call the car rental company directly to confirm. For hotel reservations, there is usually a 1-2 day delay until their computer systems are updated with your reservation information.
Insurance
All participants are covered by Unipol Insurance, an international network that provides numerous services, including repatriation, medical referral, medical translation, medical monitoring, and much more. Additional insurance options are available on request.
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